Led a multimillion-dollar ERP transformation from Infor to Oracle Fusion, overseeing a team of 110+ professionals, including five project managers. Directed the PMO, ensuring project success through performance, cost, scope, and contractual monitoring while reporting to the Steering Committee and leadership teams. Aligned strategies with senior stakeholders, driving user adoption, Oracle support, and policy/procedure enhancements to maximize organizational transformation. Established and led the PMO governance framework, serving as the key escalation point for the initiative.

Oversee the excellence of 10 business applications, ensuring seamless change implementation and service delivery for internal and external users. Align IT strategies with business needs while fostering strong relationships with operational departments, application vendors, and affiliates. Manage service quality across multiple business solutions and oversee integration with key systems like Cerner and external entities.

Drive Sidra Medicine’s strategic direction by translating business objectives and KPIs into impactful improvement initiatives. Oversee the planning and execution of strategic performance improvements to enhance operational efficiency, stakeholder engagement, and service value. Ensure alignment between strategic planning, organizational performance, and continuous improvement efforts to support Sidra’s long-term success.